Part Time - Customer Service Representative

Location: Fayetteville, GA
Schedule: Part-Time | Flexible Hours
Company: John Davis Heating & Air 

John Davis Heating & Air is a growing residential HVAC company focused on delivering reliable service and an excellent customer experience. We’re looking for a part-time Customer Service Representative to help manage inbound and outbound calls and schedule customer appointments.

Responsibilities:

• Answer inbound customer calls in a professional and friendly manner

• Make outbound calls to schedule service appointments and follow up with customers

• Book, confirm, and reschedule HVAC service appointments

• Collect basic customer information and service details accurately

• Communicate clearly with our service team to ensure smooth scheduling

• Maintain a positive, helpful attitude with every customer interaction

Qualifications:

• Strong phone presence and communication skills

• Organized and detail-oriented

• Comfortable speaking with customers and handling light objections

• Reliable, punctual, and professional

• Previous customer service or call-center experience preferred (HVAC experience a plus, but not required)

What We Offer:

• Flexible part-time schedule

• Competitive hourly pay

• Opportunity to grow with a local, family-owned company

• Training provided on our systems and processes

How to Apply:
Please send a brief introduction and your resume to johndavishvac@yahoo.com or call 770-460-9232.